July 8, 2014 — IvyRehab Physical Therapy, a provider of outpatient physical therapy services with 34 locations throughout New Jersey, New York and Connecticut has been recognized by Avatar Solutions - an independent, nationally-recognized Surveyor of Patient Satisfaction - as the best provider of outpatient healthcare services within their database of over 500 healthcare providers nationwide and has awarded Ivy with their coveted Five Star Service Award and Exceeding Patient Expectations awards.
The Five Star Service Award is presented to the outpatient healthcare company who received the highest overall score from patients surveyed in Avatar’s national database. “At IvyRehab, our mission is to provide each and every patient with the absolute best physical therapy experience possible…...period!! Every IvyRehab staff member is committed to this principle and to be recognized as the best provider of outpatient healthcare services is truly a reflection of the incredible people we’ve been so fortunate to attract and retain” said Michael Neuscheler, CEO
“Working alongside such special people, who made this possible, is a once in a lifetime opportunity, and I’m overcome with pride and appreciation,” stated Michael Sportini, COO. “It’s all about the people at Ivy. We have always worked to be the best and now our patients have recognized the dedication that everyone in the Ivy family brings each day.”
The award for Exceeding Patient Expectations is given to an outpatient healthcare company whose overall service exceeded the expectations of their patients. “Patients have numerous choices when selecting a healthcare provider and it is therefore critical that you provide an experience that exceeds their expectations. Everyone on the IvyRehab team is 100% focused on providing an unmatched Patient Experience” said Neuscheler.
About IvyRehab Network, Inc:
Founded in 2003 by Michael Neuscheler and Michael Sportini, IvyRehab is a rapidly, growing provider of outpatient physical therapy services in the tri-state area. With over a decade in the business, the company’s success and longevity can be attributed to their guiding principle: to create a top-quality, unrivaled treatment experience catered to the individual. Using this ideal as the company’s foundation has led IvyRehab to be featured by Rehab Management Magazine’s Best of Rehab Facility for the years of 2011, 2012, and 2013, being ranked on the Inc. 5000 List of America’s Fastest-Growing Private Companies, and receiving the prestigious Five Star Service Award and the Exceeding Patient Expectations awards for 2013 from Avatar Solutions – a leading Patient Experience Surveyor. For additional information, visit: www.ivyrehab.com
About Avatar Solutions
Avatar Solutions (formerly Avatar International LLC and HR Solutions Inc.) is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Experience Surveys, Employee Engagement Surveys and Physician Surveys to over 500 healthcare providers and 13,000 clinicians nationwide. Avatar's comprehensive suite of healthcare survey tools has received the exclusive endorsement of the American Hospital Association. Avatar works with some of the most well-known organizations in the nation, allowing clients to benchmark against the best.